Privacy & Cookies

PublicServiceDigital's privacy policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using our site and associated services. Whenever you provide such personal information, we will treat that information in accordance with this policy. PublicServiceDigital will act in accordance with current legislation and aim to meet current Internet best practice. This policy will be regularly assessed to ensure compliance against new legislation, technologies and business practices.

What information do we collect?

We collect information on our readers in two ways: through website usage data including cookies (see below), and through registration.

Benefits of Registration

Registration allows you to receive PublicServiceDigital News Alerts, to make comments/take part in discussions regarding the content you have read in PublicServiceDigital, to access our publications and our archive, free of charge and to participate in competitions and promotions exclusive to registered readers.

What do we do with the information we collect?

We try to improve the services we provide to our readers. We use the data to inform our readers of events, products and services that we think will be of interest to them. We will do our very best not to bother our readers with information they don’t want. The best guarantee of this is that we want to keep our readers happy because unhappy readers will spoil our business.

What don’t we do with the information we collect?

We don’t sell, hire or give your data to any third party.

Data Security

The data we collect is the stock in trade of our business. We are very careful how we keep it.

Unsubscribe

We will retain your email address until we receive a request to unsubscribe sent from the same email address. Follow the unsubscribe instructions published in every version of PublicServiceDigital or by sending an email with 'UNSUBSCRIBE' in the subject line to contact@publicservicedigital.co.uk

Cookies and Website usage data

Cookies are small text files which websites put on your browser and are time limited. Cookies can be manually deleted from your browser any time.

We use cookies to:

  • Remember you when you visit this website to keep track of your browsing patterns and to build up a profile of how you and other users use the website.
  • Make our website work as efficiently as possible.
  • Provide services to you including advertising.

Third party cookies:

Social sharing and login: When you share an article from our sites through a social network or login to our site using a social network you authorise the social network to put a long term cookie on your browser. It enables you to use the sharing or login facilities until such time the cookie expires or you change your preferences with the particular social network.

Analytics:

We use Google Analytics and other analytical tools to measure the website traffic to help us improve our content. We use that information to target advertising however no personal information is collected or stored.

You can stop third party cookies from being generated by going to the third party’s website and requesting them to issue you with a “no thanks” cookie which will ensure that no cookies are stored on your browsers.

You can request Google (our primary third party partner) to remove cookies here.

Access to your personal information

You have the right to request a copy of the personal information PublicServiceDigital holds about you and have any inaccuracies corrected or removed. Please address requests in writing to:

PublicServiceDigital
The Boilerhouse
The Walker Building
58 Oxford Street
Birmingham B5 5NR

There is no charge for this service. We will try our best to respond within five working days of receiving your request. We recommend that you send your request by registered post thereby logging the date the request arrived at our offices.